Terms of Service

Version 2026-10-28 · Haul Tickets is provided by [YOUR SOFTWARE COMPANY, LLC] ("we", "us").

These terms are the agreement between us and the company that signs up (the "Customer") and everyone the Customer adds as a user. By creating an account, accepting an invite or using the app, you agree to them. If you sign up for a company, you confirm you're allowed to bind that company to these terms.

1. What the service is

Haul Tickets lets hauling companies record haul tickets, capture delivery signatures, build invoices and email them. We host the app and keep it running. We may improve or change features over time.

2. Accounts

The Customer's owner controls the account and decides who gets access.
Each person uses their own login. Don't share passwords.
The Customer is responsible for what its users do in the app.

3. Trial, subscription and payment

New accounts get a free trial. After the trial ends, keeping the ability to add tickets and invoices requires a paid subscription.
Subscriptions renew monthly and are charged to the card on file until canceled. Cancel anytime in the app under Setup → Billing; the cancellation takes effect at the end of the paid month. We don't give refunds for partial months.
We may change prices with at least 30 days' notice by email.
If a payment fails, the account becomes view-only until it's paid.

4. Your data is yours

The tickets, signatures, customer lists, rates and invoices the Customer enters ("Customer Data") belong to the Customer.
We use Customer Data only to provide and support the service. We don't sell it.
The Customer can ask for an export of its data at any time while subscribed and for 30 days after canceling. After that, we may delete it.
The voice fill feature sends what the driver says, plus the Customer's customer, rate and charge lists, to our AI provider to fill in the ticket. Invoice emails go through our email provider. These providers process the data only for us.

5. Our software is ours

The app, including its code, design, screens, workflows, wording, database design, prompts and documentation, is our proprietary property and is protected by copyright, trade secret and trademark law. While the Customer is subscribed, we give it a limited, non-exclusive, non-transferable right to use the app for its own hauling business. Neither the Customer nor its users may:

copy, modify or make derivative works of the app;
decompile, de-obfuscate or reverse engineer the app, or try to extract its source code, prompts or business logic;
resell, rent, sublicense or give access to anyone outside the Customer's company;
use the app, screenshots of it or knowledge gained from it to build, design or help build a competing or similar product;
scrape, frame, mirror or automate access to the app except through features we provide;
remove our copyright or trademark notices.

If you send us ideas or suggestions, we may use them without owing you anything.

6. Acceptable use

Don't use the app to break the law, send spam, upload harmful code, or try to get into another company's data. We may suspend access that puts the service or other customers at risk.

7. Your responsibility for invoices

The app does math based on the times, rates and charges you enter. The Customer is responsible for checking tickets and invoices before sending them and for its own billing, taxes and records.

8. Availability and warranties

We work to keep the app available and your data backed up, but we provide the service "as is" and don't promise it will be uninterrupted or error-free. To the extent the law allows, we disclaim all other warranties, including fitness for a particular purpose.

9. Limit of liability

To the extent the law allows, neither side is liable to the other for lost profits or indirect, incidental or consequential damages. Our total liability for any claim related to the service is limited to the amount the Customer paid us in the 12 months before the claim. This limit doesn't apply to a breach of Section 5 (our software) or to amounts the Customer owes us.

10. Ending the agreement

The Customer can cancel anytime. We can end or suspend an account for non-payment or a serious breach of these terms. Sections 4, 5, 9 and 11 continue after the agreement ends.

11. Law and disputes

North Carolina law governs these terms. Any dispute will be handled in the state or federal courts serving Harnett County, North Carolina. We can also seek an injunction anywhere to protect our software.

12. Changes to these terms

If we change these terms, we'll post the new version here and ask users to accept it the next time they open the app.

Contact

[YOUR SOFTWARE COMPANY, LLC] · support@yourdomain.com

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